Frequently Asked Questions
Everything you need to know about shopping with CPW.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a garment you already own for the most accurate fit.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
CPW accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your products ethically manufactured?
Quality and ethics are at our core. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and sustainable production practices for all our fashion pieces.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.